Privacy Policy

Privacy Policy

Last updated: July 4, 2026

This Privacy Policy explains how PRUWIC collects, uses, shares, and protects personal information when you visit pruwic.com, communicate with us, create an account, or place an order.

1. Information We Collect

Depending on how you use the website, we may collect contact and identity information such as name, email address, telephone number, billing address, and shipping address; order information such as products ordered, selected size, color, quantity, order value, shipping method, order status, and return or refund communications; limited payment-related information from authorized payment providers; device and usage information such as IP address, browser type, device type, operating system, language settings, pages viewed, referring advertisement, and cookie identifiers; and customer service information such as message content, order number, photos or videos submitted for a product issue, delivery information, and communication records.

2. How We Use Personal Information

We may use personal information to process and fulfill orders, arrange delivery, provide tracking information, process returns and refunds, communicate about orders and service requests, verify payments, prevent fraud, maintain and improve the website, diagnose technical issues, understand website activity, measure advertising performance, personalize content where permitted, send marketing communications where allowed, comply with legal obligations, and protect customers, PRUWIC, and service providers.

3. Cookies and Similar Technologies

We may use cookies, pixels, tags, local storage, and similar technologies to keep the shopping cart working, remember preferences, maintain account sessions, improve website performance, understand website traffic, prevent fraud and security incidents, measure advertising performance, and provide relevant advertising where permitted by law. You may control or delete cookies through your browser settings, but disabling necessary cookies may prevent parts of the website from working correctly.

4. Advertising and Analytics

We may work with advertising and analytics providers to understand website activity, measure advertising campaigns, prevent fraud, and show relevant advertisements. These providers may collect limited device, browser, interaction, and cookie information according to their own privacy policies. We do not sell personal information for money.

5. How We Share Information

We may share personal information only when reasonably necessary with service providers that help us operate the business, including website and e-commerce platform providers, payment processors, fraud prevention providers, warehouses and fulfillment providers, shipping carriers, customer service providers, email and communication providers, analytics and advertising measurement providers, and professional advisers. We may also disclose information to comply with law, investigate fraud or security incidents, protect legal rights or customer safety, or in connection with a business transfer.

6. International Data Transfers

Our website, service providers, customers, warehouses, and shipping partners may be located in different countries. Personal information may be processed outside the country where the customer lives. Where required, we use appropriate contractual or legal safeguards for international transfers.

7. Data Retention

We retain personal information only for as long as reasonably necessary to complete orders, provide customer service, maintain transaction and tax records, handle returns and disputes, prevent fraud, enforce agreements, and meet legal obligations.

8. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, opt out of certain marketing communications, or submit a complaint to an applicable authority. To submit a privacy request, contact us using the email address below. We may need to verify your identity before completing a request.

10. Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe option contained in the message or by contacting us. Unsubscribing from promotional emails will not prevent us from sending necessary transactional messages about an order, payment, delivery, return, or account security.

11. Children's Privacy

The website is not intended for children under 16. We do not knowingly collect personal information from children under 16 without legally required parental consent. If you believe a child has submitted personal information, please contact us so that we can review and, where appropriate, delete it.

12. Third-Party Links

The website may contain links to third-party services. PRUWIC does not control the privacy or security practices of third-party websites. Please review the privacy policy of a third-party service before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, technology, or legal obligations. The updated policy will be posted on this page with a revised Last updated date.

14. Contact Us

For privacy questions or requests, contact help@xmsy-aftersales.info.

Website: pruwic.com

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